Privacy Policy
At Elite Wound Care Specialists, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, who we may share it with, and your choices about that information. By using our services, website, or providing your information to us, you consent to the practices described in this policy.
We may collect certain personal details when you interact with us, including your name, address, phone number, email, and date of birth. If you are receiving medical care, we may also collect health-related information such as medical history, clinical notes, and insurance details. When you use our website, we may gather limited technical information such as your device type, browser, and IP address. If you choose to opt into our SMS/text messaging program, we also collect and store your consent to receive text messages from us.
The information we collect is used to provide medical care, confirm and remind you of appointments, send follow-up instructions, process billing, and respond to your questions. We may also use your information to improve our services, communicate important updates, and comply with applicable laws or regulations.
We share information only in limited circumstances. Your data may be shared with service providers that help us operate our practice, such as electronic medical record systems or secure communication tools. We may disclose information when required by law or to comply with regulations. With your consent, we may also share medical information with other providers involved in your care. Importantly, your SMS consent is not shared with third parties or affiliates. You will only receive text messages directly from Elite Wound Care Specialists.
You have choices regarding your information. You may opt out of SMS/text messaging at any time by replying STOP to our messages. You may request access to your personal information, ask for corrections, or request limitations on its use. You may also contact us at any time to request a copy of this Privacy Policy.
We take your privacy seriously and use physical, technical, and administrative safeguards to protect your personal information. While no system can guarantee complete security, we are dedicated to maintaining strong protections for your data.
If you have any questions or concerns about this Privacy Policy or about how your information is handled, please contact us at:
Elite Wound Care Specialists
Mobile Wound Care Specialists – Serving Greater Los Angeles, Riverside & San Bernardino Counties
Website: www.elitewoundcs.com